Legal notice

Policies

Identification of the legal entity operating clairaine.com and the people responsible for its content.

Last updated · May 27, 2026

1. Site publisher

The website at clairaine.com is owned, operated, and published by PELVI HEALTH, LLC, a Florida limited liability company.

2. Editorial responsibility

The founder of Clairaine and the person responsible for the editorial content of clairaine.com (including product descriptions, blog posts, marketing copy, and policy pages) is:

Ismael Ngoie
Founder, PELVI HEALTH, LLC
support@clairaine.com

Editorial decisions, including which pieces we carry, how we describe them, and what we publish, are made by Ismael Ngoie on behalf of PELVI HEALTH, LLC.

3. Hosting provider

clairaine.com is hosted on the Shopify commerce platform. The hosting provider is:

Shopify provides the technical infrastructure that powers our store, including hosting, checkout, and payment processing. Any sale or purchase you make on clairaine.com is made directly with PELVI HEALTH, LLC, not with Shopify.

4. Payment processing

Card payments on clairaine.com are processed by Shopify Payments, operated by Shopify Inc. and powered by Stripe, Inc. Both are PCI DSS Level 1 certified payment processors. Alternative payment options include PayPal, Apple Pay, Google Pay, and Shop Pay, each processed under the terms of their respective providers.

5. Intellectual property

All content on clairaine.com, including but not limited to the Clairaine name, the Clairaine logo, product photographs, marketing copy, page designs, illustrations, and the organization of the website, is the intellectual property of PELVI HEALTH, LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

"Clairaine" is a trademark of PELVI HEALTH, LLC. Shopify, the Shopify logo, and related marks are trademarks of Shopify Inc. All other product and brand names mentioned on the site are the property of their respective owners.

6. Content accuracy

We make every reasonable effort to keep the information on clairaine.com accurate, complete, and up to date. Product specifications, pricing, availability, and shipping estimates may change at any time without notice. The information you see at the moment of purchase, as confirmed in your order confirmation email, is the binding information for your order.

7. Reporting infringement

If you believe any content on clairaine.com infringes your copyright, trademark, or other intellectual property right, please contact us at support@clairaine.com with the following information:

• Your full name, address, phone number, and email
• A description of the work or mark you believe is infringed
• The exact URL on clairaine.com where the allegedly infringing content appears
• A statement that you have a good-faith belief that the use is not authorized
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the rights holder or authorized to act on their behalf

We will review your notice and respond promptly in accordance with applicable law, including the Digital Millennium Copyright Act (DMCA).

8. Governing law

This Legal Notice and all use of clairaine.com are governed by the laws of the State of Florida and the federal laws of the United States. Full governing law, jurisdiction, and dispute resolution terms are in our Terms of Service.

9. Related policies

• Terms of Service
• Privacy Policy
• Shipping Policy
• Return and Refund Policy
• Billing Terms and Conditions

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